Company Profile
Telecom Systems Ltd Headquartered in Blantyre and with a regional office in Lilongwe is a leader in delivering Voice, Data and Video communications, (wire line and wireless) innovations to mass market, private sector and government customers.
Overview
Telecom Systems is a certified Partner of Alcatel-Lucent of France, a Distributor Yeastar of China, Kylink Communications of Taiwan, Xtend Technologies of Singapore, a certified reseller of Polycom, Dell and Lenovo products.
Mission Statement
“To provide world class communication solutions”
Vision Statement
“To connect everything business”
Coporate History
Truly a 21st century company based on the promise of a new competitive marketplace. Telecom Systems Ltd was incorporated in 1992 a truly Malawian company and the first in providing enterprise voice equipment. With the convergence of Voice and Data we slowly entered the Networking market which included security systems such as CCTV and Door Access Control to provide a one stop office I.P Solution to our clients.
Industry Overview
We are transforming the traditional service industry by providing full services in voice, data and video platforms.
Market Share
We boast a 55% market share in voice communications (PABX) which has allowed is to share a significant market share in the Data market.
Our Policy
Telecom Systems policy as a social responsible company, is to conduct all business affairs in accordance with the highest ethical business standards, to comply with applicable laws and to be a good corporate citizen. This policy applies to all business groups,
corporate centers and to all employees, officers and directors of Telecom Systems Ltd.
Our Customers
Telecom Systems is committed to maintaining our customers trust and respect. Telecom Systems competes fairly, honestly and by delivering superior products and services to our customers. Telecom Systems does not authorize, condone, encourage or promote directly or indirectly through others, unlawful or unethical behavior or any other activities that may be construed as being corrupt, unlawful or unethical.
Our Competitors
Telecom Systems competes vigorously and fairly and complies with the anti-competition laws to ensure our goods and services are provided on their merits. Only lawful means of obtaining information about our competitors may be used
What we offer
Our team of friendly experts is able to address your request in a flexible and timely manner
Alcatel-Lucent OmniTouch Contact Centres
OmniTouch Contact Center is a modular solution, suitable for anyone involved in customer interactions.
Yeastar VoIP, PBX and Telephony Systems
Trusted by over 200,000 customers, Yeastar PBX Phone System puts all the ways you need to communicate in one place.
Yealink Video And Audio Conferencing
We have fully qualified engineers and support staff ready to take care of the systems, leaving you free to run your business.
Xtend Technologies Voice Logging, IVR and Contact Centre Solutions
We have fully qualified engineers and support staff ready to take care of the systems, leaving you free to run your business.
Closed Circuit TV (CCTV) Installation
Improve the security of your home and business and keep your buildings monitored with our CCTV installation
Local Area Network (LAN) Cabling
We provide data cabling services to companies large and small, local authorities, schools, charities and leisure services.
