Innovative, customer-focused and cost-effective communications

Make it simple for your call center agents and supervisors to deliver greater customer experience with the Yeastar P-Series Phone System with a built-in call center solution. This solution offers businesses a comprehensive package for calls, video, messaging, integrations, and more. It is suitable for businesses of all sizes.

You can resolve calls faster, ease employee workload, and improve customer experiences with intelligent call routing, unified agent tools, voice AI, and real-time insights.

Forget per agent per month pricing. The features are available to all system users.

Solution that gives your teams an edge

Enhance your call center with an AI receptionist that goes beyond answering calls. It understands caller intent, delivers accurate responses based on your business knowledge, and takes action in real time, helping you handle more conversations with less effort.

Provide all the tools your agents and supervisors need in one single web-based interface. The intuitive Queue Panel allows you to monitor queue traffic, check & switch agent status, and quickly conduct call operations like transfer, monitor, and parking with simple clicks. Features include:

• Active & waiting call activities in one view
• Drag & drop call management
• Complete view of agent availability & performance data
• Real-time queue performance metrics tracking and display at individual, group or aggregated level
• Role-based feature access control